Shipping policy
Order Processing
- Orders are processed Monday to Friday 8am to 3pm, excluding public holidays.
- Orders placed on weekends or public holidays will be processed on the next business day.
- All orders are subject to stock availability.
- Once your order is confirmed and stock is available, it will be dispatched within 1–2 business days.
If there are any hold-ups longer than 5 working days, we will be in contact with you.
Shipping Timeframes
We currently ship within New Zealand only. Delivery timeframes are as follows:
- South Island: Estimated delivery within 1–2 business days after dispatch.
- North Island: Estimated delivery within 3–4 business days after dispatch.
Additional Information
- You will receive a tracking number via email, once your order has been dispatched. This email may go into your junk mail so please check
- Please ensure your shipping address is accurate to avoid delays.
- Delivery timeframes are estimates and may vary during peak periods or due to unforeseen courier delays.
- All orders are sent using a Signature Required default
We offer Free shipping on all orders over $200 in value.
Free shipping only applies to your original order/items, if you are exchanging items from your original order then the free shipping doesn't apply on the exchanged items, please refer to returns policy.
Free shipping not available on clearance items
If you have any questions or concerns about your order, please contact our customer support team.
